# CTS Chat on Desktop

## Overview

[CTS Chat](/cts-chat/introduction-to-cts-chat.md) is available as an installable desktop application for Windows and macOS systems. Once installed, you'll be able to:

* Start a chat with CTS technicians for real-time assistance
* Receive push notifications on your computer when new messages are received
* View all of your open and historical tickets

## Ready to learn more?

[Getting started with CTS Chat on Desktop](/cts-chat/cts-chat-on-desktop/getting-started-with-cts-chat-on-desktop.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.charterts.com/cts-chat/cts-chat-on-desktop.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.